Knowledgebase

Kerio Connect contains a sophisticated anti-spam filter.

You can:

• Let Kerio Connect move spam messages to your Spam folder automatically
• Create a "whitelist" of senders so you are sure you receive their messages

Moving messages to the Spam folder automatically

To automatically send all messages marked as spam to the Spam folder:

1. Click Tools > Settings (in Windows Client), or Kerio Connect > Settings (in Mac Client), or your name > Settings (in Web Client).
2. In the Spam section, select Deliver spam messages to the Spam folder.
3. Click the Save button.

Creating a spam whitelist

In Kerio Connect Client, you can create a special whitelist of email addresses. Messages sent from these addresses will never be considered spam.

To add email addresses to your whitelist:

1. Click Tools > Out of Office (in Windows Client), or Kerio Connect > Out of Office (in Mac Client), or your name > Out of Office (in Web Client).
2. In the Spam section, under Spam whitelist, click the plus sign.
3. Type the email addresses you want to add to the whitelist.
4. (Optional) Select Trust senders from my Contact folder.
5. (Optional) Select Add the email address of the original sender while sending a reply.
6. Click the Save button.

Adding addresses from email messages

You can add messages to your whitelist directly from any messages you receive.

1. Select a message in Kerio Connect Client.
2. Click any name or email address in the message header.
3. Click Add to spam whitelist.

Kerio Connect adds the email address to your spam whitelist in your Kerio Connect Client settings (see above).