We are pleased to share an update regarding our ongoing efforts to restore data to our production servers.
The restoration process for such a substantial volume of data necessitated an initial indexing phase, which consumed approximately 18 hours before we could begin transferring actual data. To date, we have been actively pushing data to the servers for roughly 60 hours and have successfully achieved around 40% recovery.
Given the current progress and assuming there are no additional complications, we are optimistic about having a fully operational production environment by the start of business on Monday, February 17th, 2025.
We acknowledge the inconvenience this situation has caused and greatly appreciate your patience and understanding during this challenging time.
Thank you for your continued support.
Best Regards,
The iSync.io Support Team
Wednesday, February 12, 2025